Sunscreener Support

Get in touch

Questions, bug reports, feature requests, or account help — we read every message and aim to reply within a couple of business days.

Or email us directly at info@fortivdesign.com

Frequently asked

The map doesn't show my location

Make sure location permissions are enabled for Sunscreener in your device Settings → Privacy → Location Services.

How do I delete my account?

Go to Settings → Delete Account inside the app. This permanently removes your account and all associated data.

How is sun exposure calculated?

Sunscreener combines the sun's real-time position, building shadows, and live cloud-cover data to estimate how sunny each spot is right now.

Is my location shared with others?

Only if you choose to. Location sharing with friends is opt-in and can be turned off any time in Settings.